Privacy Policy
Effective Date
19 June 2025
Introduction
Learn and Grow is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our website or purchasing our products, you agree to the terms of this policy.
1. What Personal Information We Collect
We may collect the following types of personal information when you interact with us:
- Full name
- Email address
- Mailing address and delivery details
- Phone number
- Payment information (via third-party secure payment processors)
- Purchase history
- Any other information you provide through our contact forms, email, or social media
2. How We Collect Your Information
We collect personal information directly from you when you:
- Make a purchase on our website
- Subscribe to our newsletter
- Contact us via email, website forms, or social media
- Participate in surveys, promotions, or feedback form
We may also collect non-identifiable data (e.g., browser type, visit duration, pages visited) through cookies and analytics tools to improve our services.
3. Why We Collect Your Information
We collect your personal information to:
- Fulfill and deliver your orders
- Process payments securely
- Respond to your enquiries and provide customer support
- Send order updates, newsletters, or marketing communications (you may opt out at any time)
- Improve our website, products, and customer experience
- Comply with legal obligations
4. Disclosure of Personal Information
We do not sell or rent your personal information. We may share it with:
- Third-party service providers (e.g., shipping companies, payment processors, email marketing services)
- Professional advisers (e.g., accountants or legal advisors)
- Government authorities if legally required
All third parties are obligated to handle your data securely and only for the purposes we’ve outlined.
5. How We Store and Protect Your Information
We store your information in secure systems and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access or disclosure. This includes encryption, secure servers, and access controls.
If your information is no longer needed, we will securely destroy or de-identify it.
6. Access and Correction
You may request access to your personal information or request corrections if it is inaccurate, out-of-date, or incomplete. To do so, please contact us using the details below.
7. Cookies and Analytics
We use cookies to enhance your browsing experience and collect data on how visitors interact with our website. You can manage cookie preferences in your browser settings.
8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.
9. Children’s Privacy
While our products are designed for children, our website and services are intended for use by adults. We do not knowingly collect personal data from children under 13. Parents or guardians who believe their child has provided us with personal information can contact us to request deletion.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date at the top.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy,
Please contact us:
@Learn and Grow
Email: learndandgrow@outlook.com
Address: Melbourne, VIC, Australia